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Thank-you page and redirects

Choose what visitors see after they submit, from the default thank-you page to your own message or a redirect to your site.

What visitors see depends on how the form was sent.

How the form was sentWhat happens after a successful submit
Plain HTML form, or the embed with JavaScript offThe browser shows the Nisuform thank-you page, your own message, or goes to your redirect URL.
The styled embedThe form is replaced by its Success message from the builder, or the browser goes to your redirect URL.
Your own fetch codeYour code gets JSON and decides what to show. It is never redirected.

Choose what happens after submit

Open Settings, Submissions, After submit:

  • Thank-you page: the default Nisuform page. It says "Thanks!" and "Your submission has been received." and links back to the page the visitor came from. On the Free plan it also shows a small Nisuform banner at the bottom.
  • Custom message (Pro): the same page with your own Title and Message.
  • Redirect (Pro): the browser goes straight to your Redirect URL, such as https://example.com/thanks, with a 303 redirect.

A redirect URL must be a full http:// or https:// URL. Many sites use it to show their own thank-you page, count conversions in analytics, or run a tracking pixel.

Redirect per submission

On Pro, a form can choose its destination on each submit with a _redirect field. It overrides the form's setting for that submission:

<input type="hidden" name="_redirect" value="https://example.com/thanks?plan=team">

The URL must be on the same site as the page that sent the form, or on one of the form's allowed websites. See Special fields.

Errors and closed forms

When a browser submit is rejected, the visitor sees a short page with the reason and a link back to your site. When the form is closed, the page says "This form is closed". On Pro you can write your own text for it. See Pause and close a form.

When the team is not on Pro

Custom messages, redirects and _redirect only apply while the team is on Pro. If the team moves back to Free, browser submits get the default thank-you page again, and your settings are kept for when you upgrade.