How can we help?
Questions about forms, submissions, billing or anything else? Pick the fastest route below, or scan the FAQ at the bottom of this page.
Email us
Reach a human at support@nisuform.com. We reply within one business day, usually much faster.
Send an emailRead the docs
Guides for connecting HTML, JavaScript and React forms, plus every setting explained step by step.
Open the docsCheck status
See real-time uptime and any ongoing incidents for form delivery, notifications and the dashboard.
View status pageQuestions
Answers about setup, spam, plans and privacy.
What is Nisuform?
Nisuform is a form backend for any website. Point your form at a Nisuform endpoint and it filters out spam, stores every submission in your dashboard and emails you when a new one arrives, so you do not need a server or database of your own.
How do I connect my form?
Create a form in your dashboard and copy its endpoint. Use it as your form action, or send your own request to it from any framework. New submissions then appear in your inbox and arrive by email within seconds. The docs have copy-paste examples for HTML, JavaScript and React.
Will Nisuform work with my website?
Yes, on any website that can send a request: hand-written HTML, WordPress, a JavaScript framework or a page from a site builder.
What do visitors see after submitting a form?
By default, a thank-you page with a link back to your website. On the Pro plan, you can replace that message with your own or redirect visitors to a page of your choice.
How does Nisuform protect against spam?
Every submission is screened automatically, with nothing to set up. A hidden honeypot field, a fill-time check and rate limits stop most bots. Submissions with too many links, or duplicates of an earlier one, go to the spam folder, where they never send a notification or count toward your monthly limit. You can also limit a form to submissions from your own domains.
How will I be notified of new submissions?
You get an email as soon as a submission arrives, and every submission is saved in your inbox. On the Pro plan, notifications can also go to any email address, or to Slack, Discord or Telegram.
Is there a free plan?
Yes. The Free plan includes 3 forms and 100 submissions per month, with email notifications, spam protection, full submission history and CSV export. No credit card is required.
How much does Pro cost?
Pro costs $10 per month, or $84 per year, which works out to $7 per month. It includes unlimited forms, 5,000 submissions per month, file uploads, auto-replies, custom redirects and thank-you messages, plus notifications to Slack, Discord, Telegram and Google Sheets.
Can visitors upload files through my form?
On the Pro plan, each submission can include up to 5 files, such as images or PDFs, up to 25 MB per request. Files are stored privately and shared only through signed links that expire after 15 minutes.
Can I send submissions to other apps?
On the Pro plan, submissions can go straight to Slack, Discord, Telegram or Google Sheets, and to most other tools through webhooks, Zapier or Make.
Can I export my submissions?
Yes, on every plan. Exports are CSV files that open in Excel and Google Sheets, and your submissions stay in your account until you delete them.
How is my data protected?
Submissions are encrypted in transit and at rest, and are used only to provide the service. IP address collection can be turned off for each form, and deleted submissions are removed within 30 days. A Data Processing Agreement is included with every account.